Shipping & Delivery

Effective Date: June 22, 2026

At Ramzzi, we are committed to delivering your orders accurately, safely, and within the estimated timeframes provided below. This Shipping Policy explains how we process, ship, and deliver orders purchased through our website. Please review this policy carefully before placing your order.

By completing a purchase on our website, you acknowledge and agree to the shipping terms outlined in this policy.

1. Shipping Destinations

Ramzzi currently offers shipping services to customers within our available delivery regions. We strive to ensure every order is processed and shipped efficiently using reliable shipping partners.

Please make sure your shipping information, including your full name, street address, city, state, ZIP/postal code, and contact details, is entered correctly during checkout. Incorrect or incomplete shipping information may result in delays, additional charges, or unsuccessful delivery.

2. Order Processing & Handling Time

All orders placed through Ramzzi undergo an order verification and preparation process before shipment. This includes confirming payment details, preparing products, performing quality checks, securely packaging items, and preparing the shipment for our delivery partners.

Our standard handling time is:

Business days are Monday through Friday and do not include Sundays or public holidays.

Orders are processed during our normal business operations. Once your order has been completed and prepared, it will be transferred to one of our shipping carriers for transportation.

3. Order Cut-Off Time

The daily order cut-off time is:

Orders submitted before 5:00 PM EST on a business day will begin processing according to the standard handling timeframe.

Orders placed after the cut-off time, on weekends, or on public holidays will be considered received on the next available business day.

For example:

• An order placed on Tuesday at 3:00 PM EST will begin processing the same business day.
• An order placed on Friday at 8:00 PM EST will be processed starting the next business day.

4. Shipping Methods, Delivery Time & Cost

Ramzzi offers a straightforward flat-rate shipping fee for all eligible orders. We work with trusted delivery carriers to ensure your items arrive safely and efficiently.

Estimated delivery times are calculated in business days and begin after your order has been processed and shipped.

Please note that delivery estimates are not guaranteed and may vary due to circumstances outside our control.

5. Delivery Carriers

To provide dependable shipping services, Ramzzi works with reputable shipping carriers, including:

• USPS
• UPS
• FedEx

The carrier selected for your order will depend on factors such as destination, package size, shipping conditions, and operational availability.

Once your package is handed over to the carrier, the delivery process is managed according to the carrier’s transportation procedures and schedules.

6. Shipping Confirmation & Tracking Information

After your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

The tracking number allows you to monitor your package’s journey and view the latest available delivery updates from the assigned carrier.

Tracking information may require some time to become active after the shipping label has been created. If your tracking details do not update immediately, we recommend waiting a short period and checking again.

If you have not received your tracking information within the expected processing period, please contact our customer support team for assistance.

7. Delivery Delays

Although we make every effort to ensure timely delivery, certain situations may cause unexpected shipping delays.

Common causes of delays may include:

• Severe weather conditions.
• High shipping volumes during holidays or peak seasons.
• Transportation disruptions.
• Customs or regulatory inspections where applicable.
• Carrier operational issues.
• Incorrect or incomplete shipping information provided by the customer.

In these situations, the delivery date may be extended beyond the original estimate.

Ramzzi appreciates your patience and understanding when circumstances outside our direct control impact shipping schedules. We will provide support and assist you in tracking your shipment whenever possible.

8. Address Accuracy & Failed Deliveries

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully review your shipping address before submitting your purchase. Ramzzi cannot guarantee successful delivery if incorrect or incomplete information is provided.

If an order is returned to us because of:

• An incorrect address.
• A missing apartment, suite, or unit number.
• Failure to collect the package when required.
• Refusal of delivery by the recipient.

Additional shipping charges may apply to resend the package.

If you notice an error in your shipping address after placing your order, please contact our support team immediately. While we will make reasonable efforts to update the information, we cannot guarantee changes once the order has entered processing or has already been shipped.

9. Lost, Stolen, or Damaged Packages

If your package appears to be lost during transit, please contact Ramzzi as soon as possible. Our team will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.

For packages marked as delivered by the carrier but not received, customers should first:

• Verify the delivery address provided with the order.
• Check around the delivery location, mailbox, front door, or safe drop-off areas.
• Ask household members, neighbors, or building management if they accepted the package.
• Contact the shipping carrier for additional delivery details.

If your package arrives damaged, please contact us promptly with clear photographs of the damaged product and packaging so that we can review the situation and assist you with the next steps.

10. Multiple Items and Separate Shipments

Orders containing multiple products, including T-shirts, pants, and jackets, may occasionally be shipped separately depending on product availability, warehouse operations, package size, or shipping efficiency.

If your order is divided into multiple shipments, you may receive separate tracking numbers for each package.

You will not be charged additional shipping fees for shipments separated by Ramzzi.

11. Shipping Restrictions

Certain products, locations, or delivery situations may have shipping limitations due to carrier availability, local regulations, or logistical restrictions.

If we are unable to fulfill or deliver an order to a specific location, Ramzzi will contact the customer using the information provided during checkout to discuss available options.

12. Change or Cancellation Before Shipment

If you need to modify your shipping information or request an order cancellation, please contact our customer service team as quickly as possible.

Requests for changes or cancellations can only be accommodated before the order has been processed or shipped. Once a package has been transferred to the shipping carrier, we may no longer be able to modify the shipping details or stop the shipment.

13. Customer Support

If you have any questions regarding your shipment, delivery status, tracking information, or shipping concerns, our customer support team is available to assist you.

Ramzzi Customer Support

• Email: support@ramzzi.com
• Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

We are committed to providing timely assistance and helping ensure that your shopping experience with Ramzzi is smooth and satisfactory.

14. Updates to This Shipping Policy

Ramzzi reserves the right to update or modify this Shipping Policy at any time to reflect changes in our shipping operations, delivery services, or business practices.

Any updates will be posted on this page with a revised effective date. Customers are encouraged to review this Shipping Policy periodically to stay informed about the latest shipping terms.

Thank you for choosing Ramzzi. We appreciate your trust in our brand and are dedicated to delivering your T-shirts, pants, jackets, and other fashion products with reliable service, transparent shipping information, and dedicated customer support.