Privacy Policy

Effective Date: June 22, 2026

At Ramzzi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, make a purchase, communicate with our customer support team, or otherwise use our services.

By accessing or using the Ramzzi website, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. Information We Collect

To provide our products and services effectively, Ramzzi may collect different types of information from customers and website visitors.

Personal Information You Provide

When you make a purchase, create an account, subscribe to updates, contact our support team, or interact with our website, we may collect information such as:

  • Full name.
  • Billing and shipping addresses.
  • Email address.
  • Phone number.
  • Payment details necessary to process transactions.
  • Account information, including login credentials where applicable.
  • Information provided when contacting customer support.
  • Order history and purchase preferences.

You may choose not to provide certain information; however, this may limit your ability to access some features or complete purchases.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • Device type and browser information.
  • Internet Protocol (IP) address.
  • Operating system.
  • Website usage data and browsing activities.
  • Pages viewed, products visited, and time spent on our website.
  • Referring websites or links that directed you to our website.
  • General location information derived from your IP address.

This information helps us understand customer behavior, improve website performance, enhance security, and provide a better shopping experience.

3. How We Use Your Information

Ramzzi may use collected information for various business purposes, including:

  • Processing and fulfilling your orders.
  • Managing payments and preventing fraudulent transactions.
  • Providing shipping updates and order notifications.
  • Responding to customer inquiries and support requests.
  • Managing customer accounts.
  • Improving our products, website functionality, and services.
  • Personalizing your shopping experience.
  • Sending promotional messages, newsletters, and special offers where permitted by law.
  • Maintaining security and protecting against unauthorized activities.
  • Complying with legal obligations and enforcing our policies.

4. Payment Information

When you complete a purchase, your payment information is processed through secure payment service providers.

Ramzzi does not store complete payment card details on our own servers unless required for legitimate business purposes and permitted by applicable laws.

Payment providers handle your financial information according to their own privacy and security standards.

5. Cookies and Similar Technologies

Our website uses cookies, pixels, and similar technologies to enhance your browsing experience and improve our services.

These technologies may be used to:

  • Remember your preferences and shopping settings.
  • Keep products in your shopping cart.
  • Analyze website traffic and customer interactions.
  • Measure the effectiveness of advertisements and marketing campaigns.
  • Provide personalized content and promotions.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

6. How We Share Your Information

Ramzzi does not sell your personal information to third parties.

We may share your information with trusted third parties when necessary to operate our business, including:

  • Payment processing providers.
  • Shipping carriers and logistics partners.
  • Website hosting and technology providers.
  • Marketing and analytics service providers.
  • Customer support platforms.
  • Legal authorities or government agencies when required by law.

These third parties are permitted to use your information only for the purposes necessary to provide their services or comply with legal obligations.

7. Email Marketing and Communications

With your consent or as otherwise permitted by applicable law, Ramzzi may send you promotional emails regarding new arrivals, special collections, offers, and updates.

You may unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link included in our marketing emails.
  • Contacting our customer support team.

Even if you opt out of promotional messages, we may still send important non-marketing communications related to your orders, account activity, or policy updates.

8. Data Retention

Ramzzi retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • Completing transactions and providing customer support.
  • Maintaining business records.
  • Resolving disputes.
  • Enforcing agreements and policies.
  • Meeting legal, tax, accounting, or regulatory requirements.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we work to protect your information, you provide your data at your own risk.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Request restrictions on certain processing activities.
  • Object to certain uses of your personal information.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your personal data in a portable format where applicable.

To exercise your privacy rights, please contact our support team. We may need to verify your identity before processing your request.

11. International Data Transfers

Your personal information may be transferred to and processed in countries outside your place of residence where our service providers, business partners, or technical infrastructure operate.

When such transfers occur, Ramzzi will take appropriate measures designed to protect your information in accordance with applicable privacy laws.

12. Children's Privacy

Ramzzi’s website and services are not intended for children under the age required by applicable law to provide consent for personal data processing.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without proper authorization, we will take appropriate steps to delete such information.

13. Third-Party Websites and Services

Our website may include links to third-party websites, applications, or services that are not controlled by Ramzzi.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

14. Changes to This Privacy Policy

Ramzzi may update or modify this Privacy Policy from time to time to reflect changes in our business operations, technology, legal obligations, or privacy practices.

Any updates will be posted on this page with a revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us.

Ramzzi Customer Support

We are committed to responding to your privacy-related inquiries and ensuring that your information is handled responsibly and transparently.

Thank you for trusting Ramzzi with your personal information. We value your confidence and strive to maintain a secure, reliable, and enjoyable shopping experience.